Last updated: 30 September 2026

This policy explains how Shkrela Olive Oil (“we”) collects and uses your personal data when you visit shkrelaoliveoil.com, write to us or place an order. We process data in line with Albanian personal data protection law and, for visitors from the European Union, with the General Data Protection Regulation (GDPR).

Who we are

Shkrela Olive Oil – olive oil mill, Rreth Libofshë, Fier, Albania. Email: info@shkrelaoliveoil.com · Phone: +355 69 539 8038.

What data we collect

Orders: your name, phone number, city, delivery address, the products and any notes you write. The order is recorded in our system and you are taken to WhatsApp to confirm it.
Contact and distributor forms: name, email, phone, company, city and message.
Newsletter: your email address, if you subscribe.
Technical data: IP address and browser information, used to keep the website secure (for example, protection against spam and repeated attempts).
Cart: the products you add to the cart are stored only in your browser (localStorage) and are not sent to us until you submit your order.

Why we use it

To process and deliver your orders and to contact you about them.
To answer your questions and partnership requests.
To send you our newsletter, only if you have subscribed (you can unsubscribe at any time).
To protect the website from abuse and to improve our service.

Cookies and visitor statistics

The website uses Google Analytics 4 and Google Ads (Google Ireland Ltd.) for anonymous visitor statistics and to measure the effectiveness of our advertising. These services may place cookies in your browser. You can block or delete cookies in your browser settings, or use Google’s official Analytics opt-out add-on.

WhatsApp and third parties

When you choose to order or write to us on WhatsApp, the conversation takes place on the WhatsApp platform (Meta), under its own privacy policy. We share your data only with the courier companies that deliver your order and with the website’s technical providers (hosting), always only as far as necessary. We never sell your data.

How long we keep it

Order data is kept for as long as needed for the service and for our legal and accounting obligations. Messages are kept until the conversation is closed and are then deleted periodically. Technical security logs are kept for a short period.

Your rights

You have the right to request access to, correction or deletion of your data, to object to its processing and to withdraw your consent at any time. Write to us at info@shkrelaoliveoil.com and we will reply within 30 days. You also have the right to lodge a complaint with the Albanian Commissioner for the Right to Information and Personal Data Protection.

Changes

We may update this policy when our services change. The date of the latest update is shown at the top of the page.

Privacy Policy